Tope Laguda
Principal Consultant & Chief Satisfaction Executive
Brief Description
Tope is a force for positive change. Her background in Events planning and successful management of both local and national events in support of Social Development allows her an unusually high level of foresight and attention to detail. Tope’s recent Business Analysis experience is within Utilities and Rail.
As a Project Manager, Tope brings her expertise in Customer Services demonstrated by her record breaking index scores within financial services to revolutionise the way you are perceived by your clients.
Selected Achievements
- Award Winner – Received over 10 separate awards in 5 years at NatWest Bank PLC including the Outstanding Service Award (2007), topping the Leader Board (2008), Customer Service Awards (2008, 2010 & 2011).
- Employee of the month (2010) and of the quarter (2011).
- Star of the Week at Manningtree Branch (2012).
- 2 time nominee of Branch Manager of the month and 2nd place in The Great Spring Clean 2013.